Kindred
Support
How can we help?
Answers to the most common questions about Kindred. If you can't find what you need, write to us and we'll get back to you.
Contact
ersin.kirteke@kindredcook.appHow does voice narration work?
You upload a 30–90 second recording of a loved one's voice, with their explicit consent. Kindred sends it to our voice partner ElevenLabs to create a cloned voice, which is then used only to read your recipes aloud. Cloned voices are never shared with other users.
How do I delete a voice profile?
Open the app and go to Settings → Privacy & Data → Delete Voice Profile. This removes the cloned voice and the stored audio sample.
How do I delete my account?
Email us with the subject "Delete My Account" from the address linked to your account. We delete your voice profile and audio sample and anonymise your account data within 30 days.
Can I get a copy of my data?
Yes. Email us with the subject "Data Export Request" and we'll send your personal data in a machine-readable format (JSON), within 30 days as required by GDPR.
How do I manage or cancel my Pro subscription?
Subscriptions are billed by Apple. On your iPhone, open Settings → your name → Subscriptions → Kindred to change or cancel. For refunds, use reportaproblem.apple.com.
Why does Kindred ask for my location?
To show recipes trending in your city. Kindred only uses your city, not your precise location, and you can turn this off any time in iOS Settings → Kindred → Location.
For details on how we handle your data, read our Privacy Policy.